Help Center
Frequently Asked Questions
Shipping & Delivery
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Domestic shipping can take up to 9 business days.
US shipping could take up to 14 business days.
Processing and shipping times will be longer during sales and busy periods. -
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
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Free shipping is applied to all orders of $99 or more pre tax and shipping. Free shipping does not apply to oversize items. Learn more.
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No, unfortunately we only ship within Canada and the US.
At this time we cannot ship skis with mounted bindings to the US.
In Store Pickup
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At checkout, select "Pickup in store" as your shipping method.
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In-store pickups are free of charge!
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Orders are usually ready for the next day or earlier. You will receive confirmation once your order is ready.
In-store pickups are only processed between 9am-5pm MST, not including statutory holidays.
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Please have your order number handy as well as a valid piece of I.D. such as a drivers license.
Member Information
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Simply create an account and enjoy the perks!
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Our membership program is 100% free to be a part of.
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Member's receive 10% of all qualifying items amongst other perks. Learn more.
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The 10% off code applies only to clothing & footwear excluding all Arc'teryx, Patagonia, Hestra & Blundstone products.
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First make sure you are logged in. At checkout, enter discount code "MONODS MEMBER" in the discount code box.
Returns & Refunds
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Yes we offer full refunds minus a $7.99 restocking fee.
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A refund request can be submitted within 15 days after you receive your product.
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Items are only returnable if they are unused/unopened and have all original tags and are not excepted from returns. Some products are not eligible for returns. Learn More.
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We will send you a shipping label to return your order. Just drop it off at Canada Post.
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Oversize itmes will have an additional charge of $21 subtracted from the refund. Orders to the US will be up to the customer to ship back.